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Technology. Analytics. Interactive. Social

Powering Customer Engagement & Loyalty with easy to use and affordable enterprise software


Integrated services portfolio that provides cutting edge customer engagement


Optimising business value with custom-made strategic solutions

Efforts that create success stories

Case Studies

Thailand's leading mobile operator
Thailand's leading mobile operator
Success Story...
Leveraging multi-channel integration to enhance campaign lifecycle. Read more
OCBC Bank Success Story...
An end-to-end execution of a Marketing Resource Management Suite to achieve centralized control of all marketing processes.
Read more
New Zealand's leading telco
New Zealand’s leading telco
Success Story...
Designing an end-to-end campaign infrastructure with Unica.Read more
GoJiyo Success Story...
Delivering technology with the right mix of implementation, execution and strategy.
Read more
Bajaj Allianz
Bajaj Allianz Success Story...
Leveraging customer insights from existing database to increase cross-sell opportunities and conversion rate.
Read more
Marketing Resource
New Zealand’s
leading telco
Designing a
New Zealand’s leading telco
India’s first
and largest
3D virtual world
Bajaj Allianz
Bajaj Allianz

Client Speak

Ashutosh Tiwari

Executive Vice President – Strategic Marketing, Godrej Group

We at Godrej are also delighted with the expertise brought by our partners Customer Centria who have not only shown the competence but also demonstrated a co-creative spirit that is so critical to the success of such innovation.
Vivek Kamath

Director, Matrix IEC Pvt. Ltd.

Customer Centria is a young company and it has the wisdom of a wise old one. An irresistible combination for its clients.
Ben Cooper

Head of Data, Tullo Marshall Warren

I was impressed with the way Customer Centria thoroughly understood our needs, audited existing IBM Unica platform and then customized IBM Unica Campaign to achieve campaign velocity. The team at Customer Centria ensured a high quality implementation, with visible campaign results.
Raj Shekhar Joshi

Vice President - Information Technology, Videocon Telecommunications Limited

We opted for Unica Campaign Management Software in order to streamline promotional campaign management process to the extent feasible to address potential customer churn and realize up-sell and cross-sell opportunities. CC’s proven expertise with Unica, solution approach and strong understanding of business objectives enabled us to achieve the desired outcome set in start of the exercise undertaken.

Talking from our experience and expertise

Knowledge Centre

Download pdf
Retail – Future of Developing India
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Decoding the QR Code
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Marketers' face-off with the new Facebook
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Top 10 future trends in social media engagement
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Customer experience banking on social media
Download pdf
Decoding customer responses
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The power of digital CRM
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Creating customer engagement strategies in an evolving telecom landscape
Download pdf
Convergence of social communication for empowered customer engagement
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Customer Experience: Bollywood 2.0
Download pdf
Re-defining outsourcing activities of Insurance companies in India

Socially Speaking

Stay Connected

Why do you need a Loyalty Management System?

Gowrish Prabhu on Monday, 21st Jan 2013

Vice President Products

Marketers acknowledge that strong customer engagement is the key to sustained customer loyalty.

Location Map


customer centria, Mumnai
Premier House, IT Park, 4th Floor,
Plot No 38 Chakala MIDC,
Andheri East, Mumbai 400093.
+91 22 49700848
customer centria, Mumnai
Sathyachandra Arcade
3rd Floor, 5BC - 108, HRBR 3rd Block,
Kalyan Nagar, Bangalore – 560043
+91 80 67880200
customer centria, Mumnai
Level 31, Six Battery Road,
Singapore 049909
+65 6725 6296
customer centria, Mumnai
New York
116 West 23rd Street,
Suite 500, New York NY 10011
+1 646 375 2097