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Technology. Analytics. Interactive. Social
products

Powering Customer Engagement & Loyalty with easy to use and affordable enterprise software

products

Integrated services portfolio that provides cutting edge customer engagement

solution

Optimising business value with custom-made strategic solutions

Efforts that create success stories

Case Studies

Thailand's leading mobile operator
Thailand's leading mobile operator
Success Story...
Leveraging multi-channel integration to enhance campaign lifecycle. Read more
OCBC Bank
OCBC Bank Success Story...
An end-to-end execution of a Marketing Resource Management Suite to achieve centralized control of all marketing processes.
Read more
New Zealand's leading telco
New Zealand’s leading telco
Success Story...
Designing an end-to-end campaign infrastructure with Unica.Read more
GoJiyo
GoJiyo Success Story...
Delivering technology with the right mix of implementation, execution and strategy.
Read more
Bajaj Allianz
Bajaj Allianz Success Story...
Leveraging customer insights from existing database to increase cross-sell opportunities and conversion rate.
Read more
OCBC Bank
OCBC Bank
Implementing
Marketing Resource
Management
New Zealand’s
leading telco
Designing a
Campaign
Infrastructure
New Zealand’s leading telco
Gojiyo
GoJiyo
India’s first
and largest
3D virtual world
Bajaj Allianz
Bajaj Allianz
Leveraging
customer
insights

Client Speak

Testimonials
Ashutosh Tiwari

Executive Vice President – Strategic Marketing, Godrej Group

We at Godrej are also delighted with the expertise brought by our partners Customer Centria who have not only shown the competence but also demonstrated a co-creative spirit that is so critical to the success of such innovation.
Vivek Kamath

Director, Matrix IEC Pvt. Ltd.

Customer Centria is a young company and it has the wisdom of a wise old one. An irresistible combination for its clients.
Ben Cooper

Head of Data, Tullo Marshall Warren

I was impressed with the way Customer Centria thoroughly understood our needs, audited existing IBM Unica platform and then customized IBM Unica Campaign to achieve campaign velocity. The team at Customer Centria ensured a high quality implementation, with visible campaign results.
Raj Shekhar Joshi

Vice President - Information Technology, Videocon Telecommunications Limited

We opted for Unica Campaign Management Software in order to streamline promotional campaign management process to the extent feasible to address potential customer churn and realize up-sell and cross-sell opportunities. CC’s proven expertise with Unica, solution approach and strong understanding of business objectives enabled us to achieve the desired outcome set in start of the exercise undertaken.

Talking from our experience and expertise

Knowledge Centre

Download pdf
Retail – Future of Developing India
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Decoding the QR Code
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Marketers' face-off with the new Facebook
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Top 10 future trends in social media engagement
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Customer experience banking on social media
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Decoding customer responses
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The power of digital CRM
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Creating customer engagement strategies in an evolving telecom landscape
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Convergence of social communication for empowered customer engagement
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Customer Experience: Bollywood 2.0
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Re-defining outsourcing activities of Insurance companies in India

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Blog
Why do you need a Loyalty Management System?

Gowrish Prabhu on Monday, 21st Jan 2013

Vice President Products

Marketers acknowledge that strong customer engagement is the key to sustained customer loyalty.

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Offices

contact-us
customer centria, Mumnai
Mumbai
Premier House, 1st Floor, Chakala
MIDC, Andheri East, Mumbai 400093.
+91 22 61435200
customer centria, Mumnai
Bangalore
304, Brigade Garden, #19 Church Street,
Bangalore- 560 001, Karnataka
+91 80 65301240
customer centria, Mumnai
Singapore
Level 31, Six Battery Road,
Singapore 049909
+65 6725 6296
customer centria, Mumnai
New York
116 West 23rd Street,
Suite 500, New York NY 10011
+1 646 375 2097