Our expertise goes beyond implementation and ensures complete integration into the existing infrastructure of your enterprise. We integrate the power of people and processes to deliver faster turn-around times and guarantee seamless implementation of new marketing automation technologies
- Systems Integration
Right implementations support strategic alignment of interests of the employees, customers and investors. Our expertise goes way beyond implementation and ensures complete integration into the existing infrastructure of your enterprise. All our practices ensure global best standards and draw from this array of readily available, quality tested and industry specific custom developments.
Customer Centria integrates the power of people and processes to deliver faster turnaround times and guarantee seamless implementation of new marketing automation technologies. Our post implementation support will ensure effective change management and efficient adoption of the same. Right implementations support strategic alignment of interests of the employees, customers and investors.
- Functional Support
Our services provide organisations with a strong support system to strategize, implement and execute marketing strategies and technologies effectively. We help drive business with an understanding of the enterprise marketing cycle with knowledge on channels, offers, campaigns, data, optimization techniques, reporting, realization of marketing ROI, managing contact strategy, planning resources and best practices on batch, event and on time marketing.
- Technical Support
Our post implementation support will ensure effective change management and efficient adoption of the same. We have a robust team to address technical support requirements. While our help desk engineers can use remote monitoring for troubleshooting, we also have capability to supply on site engineers and administrators for technical support services.
- Migrations & Upgrades
Migrations and Upgrades need not affect the pace of your current operations or destabilize your infrastructure. We understand the need for smooth transitions. Through cutting edge methodologies like gap analysis, impact and cost/benefit scenarios, we ensure minimum disruption of your business.
- Custom Application development
With the growing need for applications in the digital space, our clients rely on us to develop custom applications across platforms catering to specific requirements, by using our targeted and proven application development methodology.
- Testing/Quality services
Our end-to-end testing services enables enterprises to define, build & implement test automation frameworks. Our team of qualified quality consultants can ensure testing on various parameters like User acceptance, System integration, functionality, security and scalability.
- Data Model Engineering
We turn your data into a vital business intelligence tool and integrate it strategically to the required marketing systems using our in-house products and analytical expertise.
- Technology and Infrastructure Audit
Our audit services help evaluate your enterprise information technology infrastructure, policies and operations. We ensure data integrity & align the audit process with the business's goals. Our consultants examine not only IT controls, but also the overall business and marketing controls that streamlines the automation process.
- Cloud deployment, migration and support services
We provide on-demand cloud computing platforms across marketing technologies to enable enterprises go agile, optimize IT infrastructure resources and accelerating time to market for the marketing automation cycle.