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Terms & Conditions

Terms and Conditions of Use

CUSTOMER CENTRIA Enterprise Solutions Private Limited (CUSTOMER CENTRIA) website (www.customercentria.com) and all its micro sites (collectively called “this Website”) is operated and published by CUSTOMER CENTRIA Enterprise Solutions Private Limited, Premier House, 1st Floor, Plot No. 38, Central Road, Chakala, MIDC, Near Hotel Tunga Paradise Andheri (E), Mumbai - 400 093. Your use of this Website or any of its sections or pages is governed by the terms and conditions on this Website.

CUSTOMER CENTRIA reserves the right, without notice, to change or modify any of the terms and conditions on this Website in any manner and at any time. You are responsible for regularly reviewing all such terms and conditions.

Use of This Website

This Website and the contents provide information about the company and the group to the target audience. You are permitted to save, display or print out information contained on this Website only for your personal, non-commercial use. Except as otherwise permitted by these terms and conditions, you are not permitted to modify, copy, distribute, transmit, display, reproduce, publish, license, frame, link, create derivative works from, transfer or otherwise use in any manner, in whole or in part, this Website or the information and materials on this Website.

Proprietary Rights

This Website and all information and materials on this Website are protected by copyright and trademark laws and other intellectual property laws, and any unauthorized use of any information and materials on this Website may violate such laws. All information and materials on this Website are owned or controlled by CUSTOMER CENTRIA. These terms and conditions are not intended to, and do not, transfer or grant any rights in or to this Website or the information and materials on this Website other than those which are specifically described in these terms and conditions, and all rights not expressly granted in these terms and conditions are reserved by CUSTOMER CENTRIA.

In addition, you are not permitted to alter, obscure or remove any copyright, trademark or other notice on this Website or in the information and materials on this Website.

Changes to This Website

CUSTOMER CENTRIA reserves the right, without notice, (i) to change, add, modify or remove any information and materials on this Website in any manner and at any time, and (ii) to suspend, limit, restrict and/or deny access to any aspect or part of this Website at any time for any reason, including, without limitation, for any scheduled or unscheduled maintenance, upgrades, improvements or corrections.

CUSTOMER CENTRIA and its associates shall not be responsible (i) to maintain, update, correct or remove any information and materials on this Website for any reason or (ii) to advise or identify any information and materials on this Website which may be outdated, incomplete, inaccurate or erroneous.

Disclaimer of Warranties and Limitation of Liability

CUSTOMER CENTRIA makes no express or implied representation or warranty of any kind, including, without limitation, any representation or warranty of title, non-infringement, merchantability or fitness for a particular purpose or use, concerning this Website and any information or materials on or accessible through this Website.

Neither CUSTOMER CENTRIA nor any of its subsidiaries, group companies, associates or affiliates nor any director, officer or employee of the foregoing shall be liable or have any responsibility for any loss, liability or damage that you may incur in connection with (i) your use of this Website and any information or materials on or accessible through this Website, (ii) any erroneous connection or communication between you and CUSTOMER CENTRIA made through this Website, (iii) the transmission of any computer viruses or other harmful components that may cause damage to another’s computer system or network although every reasonable effort has been made to ensure that the website is free from viruses, (iv) any aspect of the performance of this Website, including, without limitation, any failure, delay, interruption or disruption of this Website or your access to this Website, (v) the delivery of any information and materials or services available on or through this Website or the execution of any transactions made on or through this Website, (vi) any other cause relating to your access, or use of this Website and any of the information or materials on this Website, and (vii) any unauthorized access, theft, operator errors, strikes or other labor problems or any force majeure, regardless of whether any of the foregoing circumstances in this paragraph giving rise to such loss, liability or damage may have been within the control of CUSTOMER CENTRIA or any third party servicing this Website.

Without limiting any of the foregoing, in no event will CUSTOMER CENTRIA or any of its subsidiaries or affiliates or any director, officer or employee of the foregoing be liable for any consequential, special, punitive, incidental, indirect or similar damages arising from, related to or connected with your access and use of this Website and the information and materials on this Website, even if notified or advised of the possibility of such damages.

Security

Whilst every reasonable effort has been made to ensure that the content of this Website is secure, CUSTOMER CENTRIA makes no representation or warranty, express or implied, concerning the security of this Website, including, without limitation, with respect to the ability of unauthorized persons to access, intercept or use information or materials transmitted by you to this Website or from this Website to you.

Neither CUSTOMER CENTRIA nor any of its subsidiaries or affiliates nor any director, officer or employee of the foregoing shall be liable or have any responsibility for any loss, liability or damage that you may incur from any third party access, interception or use of any information, materials or services on or accessible through this Website or any tampering with your computer system done by unauthorized parties.

Accuracy of Information

Although the information and materials on this Website were obtained or compiled from sources CUSTOMER CENTRIA believes to be reliable, CUSTOMER CENTRIA does not make any express or implied representation, warranty or guarantee as to the accuracy, validity, reliability, timeliness or completeness of any such information or materials in general or in connection with any particular use or purpose.

CUSTOMER CENTRIA does not represent or endorse the accuracy or reliability of any third party advice, opinion, statement, information or materials on (including links from) or accessible through this Website.

Legal Restrictions

The information and materials on this Website are not directed to and may not be used by any person or entity in any jurisdiction where the direction or use of such information and materials is prohibited or would be contrary to applicable laws, rules or regulations of any governmental authority or regulatory organization.

Third Party Links

CUSTOMER CENTRIA has taken due care and caution in compilation of data for this section of our web site. The Information here has been obtained by CUSTOMER CENTRIA from various sources which it considers reliable. CUSTOMER CENTRIA is not responsible for the authenticity, reliability and integrity of the data, intellectual property and privacy practices of any third party sites which are linked hereto. The terms and conditions, privacy policies of the sites linked to this website may differ significantly from the privacy policy of this Web Site. Therefore, we encourage our users to read the privacy statement of each and every Web site. Please also be aware that the information displayed on this website and the information displayed on third party websites linked to this website, does not belong to CUSTOMER CENTRIA and thus CUSTOMER CENTRIA owes no liability under any circumstances for any intellectual property issues, errors, omissions, misprint or any other act of whatsoever nature. The displayed information, comments, views, reports, opinions etc are the independent views and reports. The display of any Information and links to other websites at our website is merely for guidance, reference and for knowledge sharing purpose of our visitors and no other/commercial purposes and must not be taken as having the authority of, or being binding in any way on CUSTOMER CENTRIA, as it does not owe any responsibility whatsoever for any intellectual property issues, loss, damage, or distress to any person. CUSTOMER CENTRIA has no financial liability whatsoever to any person whether or not relying on the said information for any purpose. The users/visitors of this website will use the information at their own risk.

This Website may contain links to websites owned, sponsored or maintained by third parties, including, without limitation, links to members of CUSTOMER CENTRIA. These links are provided only as a convenience to you. The inclusion of any link on this Website to a third party website is not and does not imply any affiliation, sponsorship, endorsement, approval, investigation, verification or authorization by CUSTOMER CENTRIA of such third party website or the information or materials on such third party website. CUSTOMER CENTRIA makes no representations, warranties or guarantees with respect to, and is not responsible for, any third party website or the information and materials on such third party website or your use of or inability to use such third party website. You should also be aware that the terms and conditions of use for any third party website and such website’s privacy policies may be different from those applicable to your use of this Website.

Privacy

CUSTOMER CENTRIA recognizes the importance of protecting the privacy of all information provided by visitors of this Website. We have created the following policy guidelines with a fundamental respect for our visitors’ right to privacy to guide our relationships with our visitors.

Use of Information

CUSTOMER CENTRIA will not reveal any personal information that visitors provide to us to any third party without their permission.

CUSTOMER CENTRIA uses visitors' IP addresses to help diagnose problems with our server and to administer the Website. We also use it to gather broad demographic information about our visitors in general. This information does not contain anything that can identify visitors personally. We may combine demographic information supplied by a subscriber at registration with site usage data to provide profiles, in aggregate form, about our visitors and their preferences in the content of the site and advertising. We may share this composite information with our advertisers to help them better understands our services, but CUSTOMER CENTRIA does not give advertisers information about individual visitors.

Using e-mail addresses provided at registration or otherwise, CUSTOMER CENTRIA periodically sends out e-mail newsletters and promotional e-mail to our visitors about services and publications offered by this Website and its advertisers. Visitors can indicate that they do not wish to receive e-mail information from CUSTOMER CENTRIA or its advertisers. Third parties will not contact our visitors through the use of our e-mail newsletter lists except through advertisements within the newsletters themselves, or unless visitors ask to be placed on a list to receive e-mail from our advertisers on subjects of interest.

This Website uses cookies to deliver content specific to visitors' interests and to honour their preferences. This information is used to assist us in creating a site that will serve the needs of our visitors.

Upon request, CUSTOMER CENTRIA will remove visitors (and their information) from our database or permit them to "opt-out" of any further e-mail newsletters or contact.

Other brands or product names mentioned on this web site are trademarks, registered trademarks or service marks of their respective owners and should be treated as such."

General

CUSTOMER CENTRIA is not responsible for the content or the privacy polices of websites to which it may provide links or the websites of its advertisers.

CUSTOMER CENTRIA uses all reasonable precautions to keep the personal information disclosed to us secure and to disclose such information only to responsible third parties after permission from the visitor.

You shall bear all responsible of keeping the password secure and CUSTOMER CENTRIA shall not responsible for the loss or misuse of the password.

CUSTOMER CENTRIA shall not be responsible for any technical failure or malfunctioning of the software/ hardware or delays of any kind.

Governing Law

This Website is governed by and shall be construed in accordance with the laws of India and any dispute as to its terms shall be submitted to the exclusive jurisdiction of the courts of Mumbai.

If you have any questions about this privacy statement or the practices of this Website you can contact us at www.customercentria.com.

PLEASE READ THIS DOCUMENT CAREFULLY BEFORE ACCESSING OR USING THE SITE. BY ACCESSING OR USING THE SITE, YOU AGREE TO BE BOUND BY THE TERMS AND CONDITIONS SET FORTH BELOW. IF YOU DO NOT WISH TO BE BOUND BY THESE TERMS AND CONDITIONS, YOU MAY NOT ACCESS OR USE THESITE.

It is accepted by the site visitor on the condition that errors or omissions shall not be made the basis for any claim, demand or cause for action. The information and data were obtained from sources believed to be reliable, but we do not guarantee its accuracy.

YOU MAY NOT MODIFY, COPY, REPRODUCE, REPUBLISH, UPLOAD, POST, TRANSMIT, OR DISTRIBUTE, IN ANY MANNER, THE MATERIAL ON THE SITE, INCLUDING TEXT, GRAPHICS, CODE AND/OR SOFTWARE. You may print and download portions of material from the different areas of the Site solely for your own non-commercial use provided that you agree not to change or delete any copyright or proprietary notices from the materials.

You agree to indemnify, defend and hold harmless CUSTOMER CENTRIA, its officers, directors, employees, agents, licensors, suppliers and any third party information providers to the Service from and against all losses, expenses, damages and costs, including reasonable attorneys' fees, resulting from any violation of this Agreement (including negligent or wrongful conduct) by you or any other person accessing the Service.

Some of the information on this Web site may contain projections or other forward-looking statements regarding future events or the future financial performance of CUSTOMER CENTRIA. We wish to caution you that these statements are only predictions and that the actual events or results may differ materially.

This agreement shall be construed according to the laws of India.