We are Customer Centria. The Customer Engagement & Experience Company. We architect customer delight by seeking and shaping the Here & Now Moments of Truth. And engineer customer experience, from the orchestration of Cognitive Data, Technology & Omni Channel artistry. Impacting total business transformation, to unlock endless opportunities.
Who We Are
We are passionate, driven Marketing Tech enthusiasts. A strong, committed and experienced team of industry experts, domain-consultants, cognitive architects, data scientists, software coders, designers & developers. Whose vision is to propel Customer Experience into the realm of Real Time Cognitive Omni-Channel Artistry Having delivered transformational value to clients globally, what matters to us is consistent & sustained excellence. Powering cogent engagement strategies and engineering delightful experiences, is serious business to us. In this we revel, enjoying thoroughly.
What We Do
Cognitive analytical decisioning, with real-time action, what we call, the Here & Now Moments of Truth engagement, is at the core of delivering Customer Experience. Especially in our effervescent Omni-channel world today, the power of real time context, blended with relevant contextual historic behavioural insights, presents enormous opportunities that propel the economic value of the customer, Brand, Business and Enterprise. Here in, we harness the power of the connected world, engage big data with real time cognitive analytics; through our state-of-the art solutions, to deliver the Here & Now Moments of Truth engagement. Our expertise in Cognitive science & architecture with our Experience Engineering capabilities, truly trigger transformation that is substantive, sustainable and economically valuable. And what we do, enables Enterprises to inscribe and walk all the right customer journeys and ensure they are not just Happy but 'Happily-ever-After'.