Competence
and expertise that
drives business impact
Competence and expertise that drives business impact
IBM
Around the world close to 1500 organizations have implemented Unica Marketing solutions to streamline all aspects of their online & offline marketing. Designed from ground up for marketers and powered by AI, it empowers marketing automation across a wide variety of outbound and inbound channels – direct mail, email, website, call center, IVR mobile, ATM, Kiosk, POS and much more.

Our expertise includes Implementation, Upgrade, Migration, Audit, L1 Support, and Training. We also have proven experience in managing large scale Run and Operate engagements, involving Marketing Planning, Business Analysis, Campaign Calendarisation, Campaign Development, Testing, Deployment, Campaign Analysis, Insights and Reporting.

Why Us

  • Global implementation footprint across 25+ countries

  • Consultants with Marketing Cloud expertise ranging from 3 to 20 years of experience on solution architecting, design, development and implementation skills

  • Consultants with experience in managing Marketing Cloud Run and Operate engagements

  • Proven global onsite/offshore professional services delivery capabilities and convenient engagement models, flexibility to cater to changing environments

  • Customer Centria is the ONLY regional player to have sponsored Unica MIS for four consecutive years; and the ONLY regional partner who was shortlisted at IBM MIS for Innovation

  • Customer Centria has been named 2019 Watson Marketing(Now Acoustic) Business Partner of the Year. This achievement recognizes Customer Centria for its thought leadership in the area of Customer Engagement and Experience