customercentria
loading...

Company

We are Customer Centria

We architect customer delight by seeking and shaping the Here & Now Moments of Truth, engineer customer experience, with the synergy of Data, Technology, Insight & Real Time Orchestration.

Engage Impact Delivered

Your customers are our starting point and our permanent reference point. We keep your customers at the very heart of every communication and touch-point for your Brand

Philosophy

A global data-driven customer engagement and
experience facilitator.

We modernize your approach to reaching out to customers, especially on the face of increased competition with more than a decade old experience. We facilitate communication and delightful experience between you and your customers, bringing a higher degree of Customer Centricity and relevance in communication across all moments of contacts and touchpoints. Our end-to-end customer engagement strategies, bring seamless integration of technology, analytics, interactive, digital and social strategies.

 

Listen

Analyze

Enable

Engage

Measure

OUR STRENGTH

Very few offer experiences built on an understanding of why a particular customer has engaged at a given moment.

A Global Data Driven
Customer Engagement & Experience Company

We power Business Value and Customer Experience with our software suite and services to help enterprises derive maximum value on marketing and customer engagement investments. We solve for Martech, Data, Intelligence & Digital, architect Deep Integration & Transformation , orchestrate omni channel delightful experiences.

MANAGEMENT TEAM

The Leadership Team

Vinay CR

Founder & CEO

Krishnan PS

Co-Founder & Chief Operating Officer

Bruce Brown

Director, Business Development Worldwide

Sadique Edakkavil​

Director, Product Development

Prem Srivastava

Vice President, Marketing Cloud

Ananth Iyer

Vice President, Human Resources

Propelled to Perfection

Center of Excellence

Our Centres of Excellence are the engines that propel us to continuously aim for perfection, so that we can settle for excellence in everything we do. Our Centre of Excellence labs maintain state-of-the-art environments necessary for enabling us recommend best practices, complex intertwining of technology integrations, as well as appropriate technology roadmap and progressive adoption for all the different facets of your Customer Engagement initiatives. Our recommendations, be they be about Solution Design, Systems Integration, or Infrastructure, are all passed through these Centres, tested and validated, before they are reached out to Enterprises. Our Consultants all go through the grind, in these Centres, before they work with you

AWARDS

Recognitions

Customer Centria has been named IBM’s 2019 Watson Marketing Business Partner of the Year. The award was announced during IBM’s Partner World at Think 2020. This achievement recognizes Customer Centria for its thought leadership in the Customer Engagement and Experience arena.

INTERNATIONAL MEDIA AWARDS

International awards for innovation in media 2010, New York Silver in the Innovative Digital Marketing Solutions category for GoJiyo.

AFAQS! AWARDS

Rated GoJiyo as the second most liked digital campaign of 2010. A Recognition that is most coveted in the segment. A Certificate for the quality of output we give.

IBM Unica MIS - Berlin

Innovative Implementation of IBM Unica Campaign Management for Gojiyo. Top 3 finalists in Berlin 2011 along with Air France and Vivo.

 

INTERNET ADVERTISING AWARD

Internet Advertising Competition Awards, 2011
Outstanding Website for GoJiyo and IDBI Federal Wealthsurance.

Global PR Conclave, 2011

Gold in the multimedia campaign category for IDBI Federal Wealth Insurance. A unique project that helped us give unique solution that garner us this unique award.

Digital Trends - Global Scanning

Innovative social networks around the globe, a leading UK based research consultancy featured GoJiyo as one of the most innovative social networks from around the globe.

 

Be Part of The Delight Drivers

Like to experience a career move that will allow you work with a team of professionals who will surprise you with their drive, skill and intelligence

We are Customer Centria. The Customer Engagement & Experience Company. We architect customer delight by seeking and shaping the Here & Now Moments of Truth. And engineer customer experience, from the orchestration of Cognitive Data, Technology & Omni Channel artistry. Impacting total business transformation, to unlock endless opportunities. 

Copyright @ 2021, Customer Centria. All rights Reserved

VIEW
CLOSE
Top